Call Centre Banking Process - Dwarka, Delhi, Delhi, India - DIGITAL SCOREWEBB PVT LTD

DIGITAL SCOREWEBB PVT LTD
DIGITAL SCOREWEBB PVT LTD
Verified Company
Dwarka, Delhi, Delhi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Customer care executives must be proficient in Microsoft Office and have a working knowledge of client relationship management software.

Success in this position requires strategic thinkers who are able to use data and their years of customer service experience to create effective customer care strategies.

Customer care executives also have to possess excellent communication skills.

In addition, customer care executives need the following skills:


responsibilities


All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction.

Here are the typical duties of a customer service employee:

- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution


Job Types:
Full-time, Permanent


Salary:
₹12, ₹18,800.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)


Language:


  • Hindi (preferred)

Work Location:
In person


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