Operation Executive - Bengaluru, India - YourDOST

YourDOST
YourDOST
Verified Company
Bengaluru, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

We are looking for an enthusiastic person with great communication skills (both verbal and written) who is passionate about managing a large community of YourDOST customers and experts.

The person must be a good listener and sensitive at handling user's/expert's queries and providing them with the best experience and resolution.


Responsibilities


Taking ownership of issues raised by users/ experts and work with cross functional teams to investigate, escalate and resolve them at the earliest for customer delight.

Maintaining knowledge of all existing and upcoming products/services of the company.

Capturing customer feedback and channelizing to internal teams for appropriate action.

Monitoring real time dashboards and coordinating with experts whenever required


Requirement
Excellent written and verbal communication skills (English).

years of experience in customer support role.

Good knowledge of MS office (MS Word, Excel)

Willing to work in the
rotational shift with weekday as weekly off


Job Types:
Full-time, Fresher, Internship


Salary:
₹250, ₹300,000.00 per month


Benefits:


  • Food provided
  • Health insurance
  • Paid sick time

Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (required)
  • Health insurance
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