Front Desk Executive - Mumbai, Maharashtra, India - Ayam Yoga Studio

Description

• Managing Walk-In Clients;
• Maintain Client Records; and Provide highest level of Client Service.
• Welcome all Clients according to the Client Service standards
• Answer all calls, promptly, and courteously
• Handle Client Queries On-Call & In-Person
• Check Customers into class/workshop/etc. in person & through software system
• Drive Sales by Assisting Clients, guiding them through our programs and answering their questions (or find the answers to questions if not known)
• Be knowledgeable about products, programs, and pricing and actively promote and sell to all Client Walk-Ins
• Ensure all Clients complete all paperwork/forms as appropriate
• Maintain all Client Attendance Records and Walk-In Records
• Any such work as may be designated by the Reporting Head

• Minimum 2 Years' to 5 Years' Experience.
• Experience working in a customer service role
• Experience working in Hospitality, yoga, fitness, and/or health industry a plus

• Paid time off

• Day shift
• Morning shift
• Rotational shift

• Commission pay

• Day Shift (required)