Supervising Associate - Kochi, India - EY

Verified Company

Kochi, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Supervising Associate - Global Security - Risk Management Services

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

Your key responsibilities

Technical Excellence:

Uses analytical and project management methodology and tools
Completes all assigned projects/tasks in line with the standard operating procedures
Facilitates and drives the process to completion by following up on requests from Region Managers and assisting the client team
Performs review of transactions received from client teams and evaluates completeness, accuracy, and appropriateness of proposed transaction/requests.
Flags issues/potential challenges to the project managers at an appropriate time so that timely action can be initiated
Lead and guide the team for process management templates, trackers using excel to make the data management, reporting, monitoring steps seamless
Manage process documentation and trackers to ensure accuracy and completeness

Client Management:

Building genuine relationship with stakeholders and Region Security leaders.
Actively manage the client's expectation through setting up a robust client management framework
Responsible for addressing & resolving service delivery issues / escalations
People and Operations Management:
Manages performance of team membersfrom setting goals to assessing performance against goals to providing performance feedback
Manage efficiency and productivity of team members
Work allocation and ensure delivery in agreed timelines
Ensures adherence to workflow protocol and tools
Coordinates training schedules for new and existing members of the team
Coaches and mentors team members for professional development and recommends training requirements to address perceived gaps
Lead change management
Drive efficiency initiatives for the process and the team
Drive team building activities
Lead recruitment of resources
Stay abreast of emerging trends and lessons learned. Create and deliver presentations to communicate new developments, updates etc.

Skills and attributes for success

Provides first point of contact for guidance to the team
Experienced professional whose knowledge has been expanded through exposure to diverse and/or complex situations and who can work independently
Exceptional and proven customer service skills, including responsiveness and commitment to quality. Ability to listen to, and accurately capture others' expectations and concerns; should be clear and concise when responding to questions
Highly developed project management skills
Teaming attitude and excellent interpersonal and leadership skills
Succinct and structured verbal and written communication skills with proven ability to explain in a crisp, clear and concise manner
Innovative mindset and adaptive to changing technologies
Proficient in MS excel, word and PowerPoint

To qualify for the role, you must have

MBA or equivalent postgraduate degree from a reputed institute
At least 78 years of professional experience, out of which some experience should have:
Risk/ Crisis Management, Business Continuity, or Incident Management
Managing reasonably midsize teams
Business analysis
Welldeveloped analytical, interpersonal, and communication (both verbal and written) skills in English
Flexibility to work in rotational shifts
Credible experience working in a fastmoving, clientdriven environment

What you can look for

A Team of people with a "can do" attitude, technical experience and enthusiasm to learn new things in this fastmoving environment
A team which has its foundation in the core values of trust, respect and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills.
Opportunities to work with Global Executive risk management teams

What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across multiple countries
- and with teams from all EY service lines and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all busi