Secretary to Bh - Pune, India - Mahindra & Mahindra Ltd.

Mahindra & Mahindra Ltd.
Mahindra & Mahindra Ltd.
Verified Company
Pune, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Date:8 Jun 2023


Location:
Pune


Company:
Mahindra & Mahindra Limited


Responsibilities & Key Deliverables

  • Create State wise annual sales plan aligned with the CompanyÂ's business plan and build strategies to achieve desired Volume, Market share and profitability targets.
  • Provide leadership and direction to the teams and debottleneck the issues to achieve their annual targets.
  • Build highly energized and effective sales teams through mentoring / coaching/ handholding and various capability building mechanisms to achieve top line growth.
  • Monitor and improve Employee engagement scores by execution of the plans based on the engagement survey.
  • Build a culture of accountability, complete ownership and inspire teams, in which the team members feel selfmotivated and go out of way to achieve results without compromising on the process.
  • Identify and develop risk mitigation plans to achieve the business objectives.
  • Partner with the Channel development team to plan, review and track the channel partnerÂ's team capability.
  • Closely liaise with Service, Chanel Development, Channel retail finance and marketing teams to ensure availability of sales enablers.
  • Build and institutionalize robust review mechanism to monitor sales performance visà vis the targets and take corrective action to bridge the gaps.
  • Build strong relationship with Key customers and large fleet owners through personal contact s to provide and sustain impetus for volume growth.
  • Analyse market trends with respect to product / processes / technology and arrange to position our products in specific segments to enhance market share and improve operational efficiency.
  • Anticipate emerging trends and use developments in the business/industry/domain to develop long term business or functional goals aligned to overall objectives of the organization.
  • Facilitate teams to analyse various customer touch points in order to create a 'positive gap' between customer expectation and experience.
  • Closely work with Marketing Head to leverage marketing initiatives to acquire new segments, new customers to enhance the market share.
  • Monitor and improve the SSI scores through review mechanism by identifying the gaps in the deliverables visà vis the customer expectations and inputs to bridge the gaps.
  • To ensure dealership profitability by ensuring all hygiene issues and dealership claim settlement issues
  • To liaison with financial institution for customer retail hire and purchase
    Experience
Years
Industry Preferred

Qualifications

  • B.E, MBA**General Requirements

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