Process Associate - Noida, India - Genpact

Genpact
Genpact
Verified Company
Noida, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.

We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.

We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality.

And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better._

  • Responsibilities:_
- _Transaction processing according to standard work & SOP_
- _Prioritize transactions according to documented guidelines to meet SLA_
- _Plans and prioritizes tasks and work responsibilities to achieve objectives_
- _Comprehending and responding to customer inquiries. Identify, research, and tackle the issues_
- _Assist with/perform other team tasks as required._
- _Ability to accurately interpret and compile information from a variety of sources and systems_
- _Ensure that turnaround time and quality of the work meets Company service standards_
- _Balance own work in process and support team efforts to ensure that individual, team goals are met._

  • Qualifications:_
- _Graduation in any stream except Technical Graduation & Law_

  • Essential skills:_
- _Excellent Interpersonal skills_
- _Proactive communication & High analytical skills - should be able to foresee issues and suggest solutions, with impactful data_
- _Displays energy and enthusiasm in approaching the job_
- _Must be able to work under pressure and meet deadlines, while maintaining a positive personality and providing outstanding customer service_
- _Ready to work on stretched working hours_
- _Ability to independently work well with internal and external customers_
- _Customer service focus_
- _Basic Computer knowledge & MS Office along with typing speed of 40 words/minute_
- _Insurance knowledge, specifically P&C insurance preferably_

**_
Job_**_Process Associate_


_ Primary Location__India-Noida_


_ Schedule__Full-time_


_ Education Level__Bachelor's / Graduation / Equivalent_


_ Job Posting__Apr 10, 2023, 3:39:28 AM_


_ Unposting Date__Ongoing_

  • Master Skills List_Operations_
  • Job Category_Full Time_
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