Customer Service Representative - Mohali, Punjab, India - 360GlobalSeo

360GlobalSeo
360GlobalSeo
Verified Company
Mohali, Punjab, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Join our dynamic team at 360Global SEO PVT. LTD., a leading loan company dedicated to providing exceptional financial solutions to our valued customers.

With a commitment to integrity, professionalism, and customer satisfaction, we strive to make a positive impact on individuals and communities through our services.


Position Overview:


We are seeking a Customer Service Representative to join our team and be the face of our company to our clients.

As a Customer Service Representative, you will play a crucial role in delivering outstanding customer service, resolving inquiries, and ensuring a seamless experience for our customers


Responsibilities:


  • Provide accurate and comprehensive information about our loan products, services, and processes to customers.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate closely with other departments to ensure timely and effective resolution of customer requests and issues.

Qualifications:


  • High school diploma or equivalent; Bachelor's degree preferred.
  • Prior experience in customer service, preferably in the financial services industry or related field.
  • Excellent communication skills, with a strong command of the English language.
  • Ability to empathize with customers and maintain a positive, solutionoriented attitude in challenging situations.
  • Strong attention to detail and accuracy in data entry and recordkeeping.
  • Ability to work in a fastpaced environment, multitask effectively, and adapt to changing priorities.
  • Strong problemsolving skills and ability to think critically and analytically.
  • Commitment to upholding ethical standards and maintaining confidentiality of customer information.

Benefits:


  • Competitive salary commensurate with experience.
  • Opportunities for career growth and professional development in a supportive and collaborative work environment.

location:
#Mohali, Phase -8B


Pay:
₹10, ₹23,000.00 per month


Benefits:


  • Paid sick time
  • Paid time off

Schedule:

  • Evening shift
  • Morning shift
  • Night shift
  • Weekend availability

Education:


  • Diploma (preferred)

Language:


  • English (required)

Shift availability:

  • Overnight Shift (required)
  • Night Shift (preferred)

Work Location:
In person
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