Administrator - IT Product Support - Gurugram

We are seeking an experienced production support specialist to join our team. · ...

Product Support Senior Associate · About This Role · This role plays a crucial part in supporting EY's portfolio of clients & industries (C&I) and technology solutions for the Product Strategy team. As a senior associate product support specialist you will be responsible to ensur ...

As a Product Support Senior Associate at EY you will play a crucial role in supporting the portfolio of Clients & Industries and EY-wide technology solutions for the Product Strategy team. You will assist in successful deployment and manage incidents effectively. · Stay abreast o ...

This job requires skills in development languages such as Python and Perl. · ...

The successful candidate will have 1-2 years Development Operation Support experience coupled with relevant tertiary qualifications (Information technology or Computer Science). · ...

What You ll Do on a Typical Day: · Case Management · Responsible for providing 2nd-level product support. These cases could be related to product breakdown/defect or customer changes/maintenance to meet their travel program. · Maintain a good understanding of all AEGBT OBT/Approv ...

About the Role · You will be required to deliver exceptional customer experiences through chat, email, and Slack. Youll resolve product-related queries, troubleshoot technical issues, and ensure high CSAT scores by providing timely, empathetic, and accurate support. This role inv ...

We are looking for a self-starter with expertise in issue management, addressing concerns from both external and internal clients to meet KPIs and SLAs. · We are looking for a self-starter with expertise in issue management · Addressing concerns from both external and internal cl ...

We are looking for a technically proficient individual to join our team and deliver outstanding client support as a Product Support Engineer. · ...

Job Summary: · We are seeking a detail-oriented and proactive Production Support Engineer to join our team. · The ideal candidate will be responsible for end-to-end production support, including issue · analysis, root cause identification, and resolution. This role involves close ...

We are looking for a detailed-oriented and proactive Product Support Specialist to own the health and accuracy of our Text Filtering systems. In this role, you will sit at the intersection of Customer Support, Policy, and Engineering. · You will be responsible for ensuring our co ...

Job description · Exotel is the emerging market s leading full stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel s cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels ...

About Loop · Loop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ. · We are scaling rapidly, driven by a strong product and exceptional merchant experience. We achieved :3x growth ...

The Product Support Engineer is a customer-facing position that will provide Tier 1 and Tier 2 level product support. · Candidate must have demonstrated experience and in-depth knowledge of networking protocols (TCPIP, HTTP, SSL, FTP, DNS, SMB,L LDAP,RPC etc.), virtual environmen ...

Responsibilities: · Monitor production systems proactively to ensure high availability, stability, and performance. · Investigate, analyze, and resolve incidents, service requests, and recurring system issues. · Collaborate with development, infrastructure, and business teams to ...

· About Loop · Loop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ. · We are scaling rapidly, driven by a strong product and exceptional merchant experience. We achieved ~3x grow ...

We are looking for a technically proficient individual to join our team and deliver outstanding client support as a Product Support Engineer.A minimum of 2 years of experience in a technical or product support role, preferably within a technology or SaaS environment. · Demonstrat ...

Key Responsibilities: · Installation and Configuration: Install and configure Linux systems, packages, and Ameyo software setups at client centers. · Troubleshooting: Resolve L0, L1, and L2 issues related to the product that cannot be handled by the local IT team. · Telephony Sup ...

+ Every day, tens of millions of people come to Roblox to explore, create, play, learn and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. · + At Roblox we’re building the tools and platform that empower ou ...

We are looking for a Production Support Analyst to enable our application monitoring team's success. The successful candidate will provide first and second-line support for our application monitoring and alerting systems. · ...

Ready to shape the future of work? · At Genpact, we dont just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technolo ...