Housekeeper - Udagamandalam, India - YouFaithfully

Description

• HOUSEKEEPING ATTENDANT_

• Enter guest rooms by adhering to proper procedures (It varies from villa to villa)
• Replace used amenities in the Villa guest rooms after checkout.
• Provide clean linens and terry for dirty ones.
• Fold terry, make beds, and ensure bathrooms are clean.
• Perform checks on all room appliances to ensure they are in good working condition.
• Adjust furniture, desk items, and appliances when necessary.
• Dust furnishings and walls and remove marks from them.
• Carry out floor care duties in the hallway and guest rooms, and vacuum carpets.
• Adhere to all safety, security, and company procedures and policies.
• Linens to send and receive from laundry.
• Provide an immediate report of any safety hazards, injuries, maintenance problems, or accidents to the respective
  SEM.
• Ensure flammable materials are properly stored.
• Keep your uniform clean and make sure to appear professional always.
• Keep proprietary information confidential.
• Ensure company standards are followed in welcoming and acknowledging all guests
• Expect the service needs of guests and provide them even before called upon to do so.
• Provide assistance to guests with disabilities (After guest permission).
• Genuinely appreciate and thank guests for their visit.
• Maintain quality standards and expectations.
• Without assistance, carry, place, move, or lift objects weighing up to 24 pounds (11 Kg) with assistance for items beyond 24 pounds (11 Kg).
• Ensure highquality cleaning service in entire areas of the Villa.
• Service Villa bedrooms by order of floor/section to the required StayVista standard
• Restock/replace items in Villa rooms and bathrooms for guest use that have run out of stock or need replacement.
• Make bed professionally following StayVista standard procedure.
• Service bathrooms by washing and emptying bins, washing all glass surfaces and floors, clean shower, bath, basin, bidet, and toilet to the best quality StayVista standard
• Using the right cleaning chemicals, dust and polish all hard surfaces to achieve a quality sheen.
• Vacuum bathrooms, bedrooms floors, corridors, stairs, and lifts to remove all debris, check the vacuum cleaner each week, and if necessary change the dust bag regularly.
• Report issues such as equipment and light bulb damage promptly to
  SEM for immediate action ensure such reports are correctly logged.
• Provide (WOW Factor) personal services, like shoe cleaning, ironing, and minor clothing repairs to guests.
• Perform regular deep cleaning of all areas of the Villa as instructed and scheduled.
• Swimming pool cleaning and basic maintenance on daily basis.
• Arrangements for Special occasions and functions at the Villa.
• Basic knowledge of the preparation of (Tea, Coffee, and Lite snacks)

• Ability to communicate effectively with Villa guests, i.e., to announce arrival at the door and to clearly understand requests from guests.
• Strong ability to use cleaning supplies, vacuum, safety equipment, and other equipment and materials used in carrying out housekeeping functions.
• Physically fit, with the ability to move around the work area effectively and efficiently and lift 24 pounds (11 Kg) of supplies.
• Ability to work effectively in a place of varying levels of noise.
• Ability to solve problems relating to guests, with strong customer service skills
• Strong selfstarting personality and ability to display a professional attitude and appearance always.
• Ability to work in a team setting, providing support to coworkers whenever called upon to help.
• Ability to bend, twist, stoop, and pull.
• Ability to sit, stand, walk, or kneel for a long period of time.
• Strong handeye coordination and motor skills
• Strong ability to follow verbal instructions
• Strong knowledge of cleaning supplies and procedures
• Ability to work independently without direct supervision

• Possess a high school diploma or its equivalent educational level.
• Previous cleaning experience may be an advantage sometimes, (68 months of work experience as a housekeeper or guest room attendant).

• Flexible shift

• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)