Dispatcher - Chandigarh, India - Primelink Tech Pvt. Ltd.

Description

Job Description:
Dispatcher

As a Dispatcher, your primary responsibility is to efficiently coordinate and schedule transportation activities to ensure timely delivery of goods or services.

You will be responsible for monitoring routes, assigning drivers, and maintaining effective communication with drivers, customers, and internal teams.

Attention to detail, problem-solving skills, and the ability to work in a fast-paced environment are essential for success in this role.

Responsibilities:

• Receive and process customer orders, ensuring accurate information and delivery requirements.
• Coordinate and schedule drivers, assigning routes and optimizing delivery efficiency.
• Monitor driver activities, including tracking their location, ensuring adherence to schedules, and addressing any delays or issues.
• Maintain constant communication with drivers, providing updates on delivery changes, traffic conditions, and any other relevant information.
• Respond to customer inquiries and concerns promptly and professionally, providing exceptional customer service.
• Collaborate with internal teams such as logistics, operations, and customer service to resolve any delivery-related issues.
• Maintain accurate records of dispatch activities, including delivery schedules, driver logs, and customer interactions.
• Monitor and ensure compliance with safety regulations and company policies.
• Identify opportunities for process improvement and implement effective strategies to enhance dispatch operations.
• Stay updated on industry trends, regulations, and technological advancements related to dispatch operations.

Job Types:
Full-time, Regular / Permanent


Salary:
From ₹300,000.00 per year


Benefits:

• Paid time off

Schedule:

• Night shift
• Rotational shift
• US shift

Supplemental pay types:

• Shift allowance

Ability to commute/relocate:

• Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)


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