Automotive Service Advisor - Erode, Tamil Nadu, India - VR Suzuki
Description
The Service Advisor in the Automobile Section serves as a primary point of contact for customers requiring maintenance, repairs, or other services for their vehicles.
This role involves assessing customer needs, scheduling appointments, coordinating service tasks, and ensuring a smooth service experience.Responsibilities:
- Customer interaction
- Appointment Scheduling and Coordination
- Service Process management
- Customer satisfaction
- Technical Knowledge and Training
Qualifications:
- High school diploma or equivalent; additional technical or vocational training in automotive service (preferred).
- Previous experience in a customer service or automotive service role.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to multitask and work efficiently in a fastpaced environment.
- Knowledge of automotive systems, components, and maintenance procedures.
Job Types:
Full-time, Permanent
Salary:
Up to ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
Experience:
- total work: 1 year (preferred)
Work Location:
In person
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