SAP Isu Cs-staff - Noida, Uttar Pradesh, India - EY

Verified Company

Noida, Uttar Pradesh, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job Title

SAP IS Utility -Customer Service

Responsibilities

To provide functional knowledge with handson experience for Electricity, Gas or Water Industry.
Hands on experience configuring the IS-U system
Drive Business Workshops, Blueprint Sessions, develop BBPs/BBDs FS, Test Scenarios, conduct Trainings, perform Testing and provide defect management support for Device Management module
Design core / customized business processes and provide best practices for ISU.
Communicate complex requirements to and from Technical and Nontechnical stakeholders
Willing to travel as per requirement

Experience

Well versed in IS-U Customer Service base customizing and configuration
Should have knowledge of the Meter to Cash
Should understand different business process of Utility Industry (Regulated and Deregulated)
Should possess SAP IS-UCS/C4C knowledge for preparation of business blueprints, business process plan (BPP), functional documents, and test cases etc.
Should have experience in configuration of BMD, TMD, FOPs, Move-In & Move-Out, Disconnection/Reconnection, BP contacts, BPEM
Gather and prioritizes relevant SAP Business requirements and designing the appropriate solution
Understands configuration dependencies and interrelationships between other modules of SAP such as Device Management, Billing, FICA and design and troubleshoot in the area with this knowledge
Defines test scenarios to cover full scope of the business as well as creating master data and carry out the test cycles

Responsibilities, Qualifications, Certifications

Education Qualifications

Graduate / Post Graduate/ MBA with relevant experience in SAP Utilities

Work Experience

2+ years hands on experience in configuring and designing IS-U Customer Service base customizing and configuration

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