Service Desk L2 Analyst - Mumbai City

This role requires candidates to provide IT support on inbound calls, web tickets and chat. The IT Help Desk team operates on 24x7 basis. · ...

The Deal Desk Analyst is a critical partner to Sales and Go-To-Market teams responsible for accelerating deal velocity while protecting margin ensuring policy compliance and improving forecast accuracy. · The role exists to remove friction from selling supporting deals across the ...

The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. · Ticket triage / categorisation / prioritisation / assignment. · Escalati ...

The job holder will be responsible for providing technical support to users and resolving incidents in a timely manner. · ...

The Service Desk L1 Analyst is the first line of support responsible for managing customer queries and performing simple troubleshooting. They provide a single point of contact for end-users and are the interface between the customer and other tiers of IT support. · The role invo ...

The Role manages escalated tickets from Service Desk L1 and performs advanced troubleshooting. · ...

Iron Mountain is seeking a motivated Senior Deal Desk Analyst/ Senior Delivery Validation Analyst to join our Global Digital Solutions team. · ...

The Role Manage escalated tickets from Service Desk L1 and other support group. · ...

The objective of this position is to provide both proactive and reactive first-line technical support across all sectors of Travelex. · Deliver best practices of call management: · To ensure that all calls are logged accurately within IT Service Desk. · ...

The objective of this position is to provide both proactive and reactive first-line technical support across all sectors of Travelex. · ...

NCR Atleos is a leader in expanding financial access. Our dedicated employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.The IT Help Desk Analyst provides level 1 support for ...

Analyst for the Energy Deals Desk responsible for production and reporting of daily trading positions and management P&L. · ...

The purpose of this role is to be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot appropriate end-user issues in line with Wipro's Service Desk objectives. · Be responsible for primary user support and customer service. Respond to queries from ...

Provide level one support for PC client issues such as desktop/laptop hardware software OS printers etc. · Provide information on IT processes general how-to queries and known outages. · Analyze symptoms determine root cause review Knowledge Base instructions provide resolution d ...

The purpose of this role is to be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot appropriate end-user issues in line with Wipro's Service Desk objectives. · Be responsible for primary user support and customer service · Respond to queries fro ...

We are looking for an exceptional Service Desk Analyst who will provide customer service to internal and external customers within company guidelines. You will have relevant IT qualifications/certifications or proven experience in a Service Desk/Operations environment. · In this ...

The Deal Desk Analyst is responsible for accelerating deal velocity while protecting margin, ensuring policy compliance, and improving forecast accuracy. · ...

We are looking for a Service Desk Analyst to provide exceptional customer service to internal and external customers. · As the world begins to travel again, we want to make sure we're delivering an exceptional service for our customers,You'll provide exceptional customer service ...

The role involves advanced troubleshooting proactive outbound engagement on calls emails and chat. · ...

A global business that empowers a brighter future by connecting people with their assets. · ...

This role involves providing IT support to customers on the service desk. The ideal candidate will have experience working on a service desk and knowledge of Active Directory, Service Now, and ITIL processes. · ...