Tele Caller Executive - Panchkula, India - Kuber infotech

Kuber infotech

Verified Company

Panchkula, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Description:
A Tele caller is responsible for conducting outbound calls to clients and business partners globally.

Tele Caller will play a key role in promoting the company's trade services, handling inquiries, and maintaining communication with clients and international partners.

Strong communication skills, cultural awareness, and a grasp of international trade practices are crucial for success in this role.

, Permanent.

Experience: 1 years in the same domain is preferred, "Freshers are also invited."

Ability to Commute:
SCO 8, Sector 16 Panchkula, Haryana.

Work Location:
In person

Roles and Responsibilities:

Outbound Calling: Initiate calls to potential customers or clients based on provided scripts or leads to promote products or services.
Customer Engagement: Engage in effective and persuasive conversations to build rapport with customers, address their inquiries, and provide relevant information.
Sales Conversion: Utilize sales techniques to convert leads into sales, meeting or exceeding set targets for conversion rates and revenue generation.
Product Knowledge: Acquire indepth knowledge of the products or services being offered in order to address Customer queries accurately and highlight key selling points.
Data Management: Maintain accurate and uptodate records of customer interactions, transactions, and any

- follow-up activities using the provided CRM (Customer Relationship Management) system.

Objection Handling: Effectively handle objections or concerns raised by customers, providing appropriate solutions or escalating issues to higher authorities when necessary.
Quality Assurance: Adhere to predefined quality standards and call protocols to ensure a consistent and positive customer experience during every interaction.
Feedback and Reporting: Provide regular feedback to team leaders or supervisors regarding customer preferences,

- common issues, and suggestions for improvement, and prepare and submit regular reports on call performance and outcomes.

Qualification:

Education: Bachelor's or equivalent.
Communication Skills: Excellent verbal communication in English.
Experience:

Prior experience in telemarketing or customer service is a plus.

Perks and Benefits:

Five Days working.
Gym membership.
Fuel allowance.
Meal provided.
Weekly movie tickets.
Incentives on performance.
Positive work environment.

Warm Regards,

Human Resources | Zomono

SCO 8, Sector 16, Panchkula, Haryana

Connect for job related queries:

Salary:
₹15, ₹30,000.00 per month

Benefits: