End User Support-l1- Bangalore - Bengaluru, India - Noventiq

Noventiq

Verified Company

Bengaluru, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About us:

Click here
to know more about us.

Parent Organization - Noventiq

Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London.

The company enables, facilitates, and accelerates digital transformation for its customers' businesses, connecting 75,000+ organizations from all sectors with hundreds of best-in-class IT vendors, alongside its services and solutions.

Click here
to know more about us.

Position Details:

Role:
End User Support-L1

Experience: 2-3 Years

Location:
Bangalore

Job Overview:

This role will collaborate with clients and vendors to deliver required services.

What you'll do:

End User Services (Desktop Support for Windows, Linux & MAC OS, MS Office, Outlook, Mac iCal, MAC mail Printers & Scanners etc.)

Required Skills:

2 to 3 Years on desktop support,
Local Area Network Support, Internet,
New Laptop Desktop installation / rebuilding,
OS installation / support, Device movement / Audio Visual infra & Printer issues.
Vendor coordination for EU Devices, Audio Visual Devices.
Update support information on ITSM tool, coordinate with Support desk,
L2 EUS team and customer SPOC.