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Kolkata

    Security Manager - kolkata, India - Accor

    Accor
    Accor kolkata, India

    1 week ago

    Accor background
    Full time
    Description

    Job Description
  • Assist to streamline the security Programme to safeguard the property.
  • To safeguard guests, visitors, employees and the property when in the premises.
  • Analyze the various problems confronting the Security Department & develop solutions.
  • Design & develop techniques to prevent or minimize waste, theft or pilferage.
  • Adhere to the Standard Operating Procedures & ensure the same by the security team.
  • Any matter which may effect the interests of Novotel Kolkata Hotel and Residences should be brought to the attention of the Management.
  • Assist to identify the major facilities and security equipment requirements for the department and the property.
  • Provide effective support to the team to enable them to provide a range of effective and efficient services.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure personnel & guest satisfaction.
  • Ensure that the team has been trained for all safety provisions.
  • Motivate and develop staff to ensure smooth functioning of the department.
  • Identify optimal, cost effective use of the resources and educate the team on the same.
  • Submit Annual Security Operations & Capital budgets to the Resident Manager.
  • Ensure to have a thorough knowledge of, the laws of arrest, search and seizure and with the investigation techniques in case of an inquiry.
  • Constant supervision of the team members.
  • Inspect the exhibits during conventions to ensure that, public safety and fire regulations are enforced.
  • Coordinate operations with Department Associates, Team Leaders and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services.
  • Ensure to offer special protection to VIPs and Government Dignitaries.
  • Coordinate all investigations regarding theft or damage of property & personnel injury occurring within the premises with outside agencies & legal representatives.
  • Ensure that Daily Activity Report reflects a true account of all security activities that take place during the day.
  • Ensure to make clear and concise plans, while dealing with emergencies.
  • Ensure that fire prevention and safety procedures are maintained in all areas of Novotel Kolkata .
  • Ensure that all security operations are in accordance with Standard Operating Procedures.
  • Liaise with local Police, Fire Brigade and other Government agencies and maintain public relations with them to ensure their complete co-operation.
  • To handle guest complaints pertaining to security.
  • Ensure to abide by the mission statement of Novotel Kolkata Hotel and Residences.
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