Customer Service Representative - Malad, Mumbai, Maharashtra, India - Call 2 Connect India Pvt Ltd
1 week ago
Description
Roles & Responsibilities:
- Answering incoming Calls from customer and addressing their queries or concern
- Providing product information, troubleshooting assistance and guidance on services
- Resolving customer issues promptly and escalating complex problems to the appropriate department
- Chasing customers on getting their documentation and updating the same on the CRM
Salary:
₹15, ₹25,000.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Do you have minimum 6 months of experience in customer service?
Education:
- Higher Secondary(12th Pass) (required)
Experience:
- Customer service: 1 year (preferred)
Language:
- English (required)
Speak with the employer
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