Chat Support Executive - Kolkata, India - Vardhman Textiles Limited
Description
Job description
Role & responsibilities
handling customer inquiries and resolving their concerns
Responsible for accurately documenting customer interactions, inquiries and resolutions
Play a crucial role in addressing complaints
Escalate unresolved queries to respective departments for accurate redressal
Hiring for
Customer Support(Voice Process)
-
Graduates-Both Fresher and Experienced can apply
:
- **Under graduates
- with 1 year of experience can apply.**:
- Should have e
xcellent communication skills
- Should know
English, Hindi. - Should have experience in
Voice process( Any Domain):
Work From Office:
-
Interview Virtual/ walk in
6 days working, 1 Day off
Work Location:
Kolkata
Job Types:
Full-time, Permanent
Salary:
₹15, ₹20,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
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