IT Support Technician - Mumbai, Maharashtra, India - RED FORT PPE INDUSTRIES PVT LTD
Description
Job Summary:
Responsibilities:
-
Technical Support:
- Diagnose and resolve hardware and software issues promptly.
- Escalate complex issues to the appropriate IT teams for resolution.
System Installation and Configuration:
- Install, configure, and maintain computer systems, servers, and related hardware.
IT Infrastructure Maintenance:
- Monitor and maintain the organization's IT infrastructure.
- Perform routine system backups and ensure data integrity.
Network Support:
- Assist in the configuration and maintenance of network devices (routers, switches, etc.).
- Troubleshoot network connectivity issues and implement solutions.
Security Management:
- Implement and enforce security measures to safeguard IT systems and data.
- Stay updated on cybersecurity threats and assist in implementing preventive measures.
Hardware and Software Procurement:
- Assist in the procurement of IT hardware and software.
- Collaborate with vendors to ensure timely delivery and installation.
Documentation:
- Maintain accurate records of IT assets, configurations, and user access.
- Create and update documentation for IT processes and procedures.
Job Types:
Full-time, Permanent
Pay:
₹15, ₹20,000.00 per month
Schedule:
- Day shift
Experience:
- total work: 1 year (preferred)
Ability to Commute:
- Mumbai Suburban, Maharashtra (required)
Ability to Relocate:
- Mumbai Suburban, Maharashtra: Relocate before starting work (required)
Work Location:
In person
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