Service Desk Engineer - Gurugram

We are seeking a proactive and customer-focused Service Desk Engineer to join our NOC / Service Desk team in Gurugram.The ideal candidate will have strong client handling skills, a solid foundation in remote desktop troubleshooting, and a basic understanding of ITIL practices. · ...

Serve as the vital link between clients and our systems or applications. · ...

As an Application Tech Support Practitioner you will serve as a vital link between clients and the systems or applications they utilize. · ...

This role involves engaging with clients to understand their needs and utilizing communication skills to ensure smooth operations. · Expected to build knowledge and support the team · Participate in Problem Solving discussions · ...

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We are seeking a proactive and detail-oriented Support Engineer to join our growing team. The ideal candidate will have a strong foundation in computer systems, troubleshooting, and excellent communication skills. This role is perfect for recent graduates or early-career professi ...

We are currently seeking female candidates for a position that requires basic technical helpdesk knowledge along with experience in asset management. · Support day-to-day IT operations and asset tracking processes · ...

+Job summary · Reporting to the Central Desk Senior Director Design, you will lead your team to deliver hotel opening and renovation projects' technical review and support across EMEAA region. ++Pre-signing stage, you will be required to produce a Brand Suitability Reports (BSR's ...

++Deliver engineering design reviews for New, Conversion and Existing Hotel projects across the EMEAA region.+ · +Support regional & business unit field engineers with stage design reviews.+Provide assurance that Hotels are and can remain compliant to our Brand, Engineering & Bra ...

Delivering engineering design reviews for New Build Conversions and Existing Hotel projects across the EMEAA region. · ...

We are looking for an Associate Help Desk Engineer to provide technical support to customers/end users through voice calls.The ideal candidate should have strong communication skills along with sound technical knowledge to troubleshoot technical issues, ensure timely resolutions ...

The Senior Manager, Engineering Central Support Desk will be pivotal in delivering engineering design reviews for New, Conversion and Existing Hotel projects across the EMEAA region. · ...

This role will deliver engineering design reviews for New, Conversion and Existing Hotel projects across the EMEAA region. · The key purpose of this role is to support regional & business unit field engineers with stage design reviews that enable them focus on front-end delivery ...

Identify and diagnose issues and problems categorize and record reported queries and provide solutions support problem identification advise users on appropriate course of action monitor issues from start to resolution escalate if needed unresolved problems to a higher level of s ...

We are seeking a motivated and customer-focused Service Desk Engineer to provide first-level technical support and ensure timely resolution of IT incidents and service requests. · Log, track, and manage incidents and service requests using ticketing tools. · Ensure incidents and ...

The Help Desk Engineer will oversee end-to-end operations of the Help Desk team. · Manage lead and mentor the Help Desk team. · Coordinate escalations with CRIS OEMs and internal technical teams. · ...

+Provide technical support to customers through phone, email or chat channels for IT-related issues. · +Troubleshoot and resolve customer complaints related to software applications hardware devices and network connectivity. · Escalar complex issues to senior engineers or third-p ...

Looking for a Service Desk Engineer to provide first-level IT support troubleshoot technical issues and ensure timely resolution for users. · Must have experience with Windows Office 365 and basic networking. · ...

The Help Desk Engineer will manage and oversee end-to-end Help Desk operations ensuring timely incident resolution SLA compliance effective stakeholder coordination and adherence to IT governance and security standards for the CRIS project. · ...

The Service Desk Engineer is responsible for providing first-level and second-level technical support to end users ensuring timely resolution of incidents and service requests. · ...