MEGA - WALKIN DRIVE - 8th May - Order Management - US SHIFTS - Noida, India - HCLTech

HCLTech Noida, India

4 days ago

Description

Job Description

HCL is hiring for Order Management role ,

Interested candidate may Walkin on below address.

Address - A8-9 Sector 60, Noida HCL Tech

Designation – Analyst & Associate Manager

Work Location- Noida & Gurgaon

Shifts – US

Cabs – Yes- Chargeable

Hike – As per Market Standards

Contact Person – Preeti/Vineeta

Time– 11:00 AM to 4:00 PM

Date – 8th May 2024

Please carry two copies of resume.

Graduation is must, Order management experience Must

Job Summary:

Organization Segment:

Order Entry, Order Validation, Managed Services - All Products

Business Group/Unit:

Order Management

Who we are: We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

Job Role: Order Management

Background - . Order Management, Order to Cash, O2C, Order entry, Quoting/Quote, Invoicing/Invoice, , Sales Order Management, Order Fulfilment, Supply Chain, SCM, Order processing.

Scope: The responsibility of the QuickStart agent will be to support all quoting activities within the order to cash platform, as it pertains to the Verizon Enterprise Solutions quoting, contracting, ordering processes, and for all product and services.

Main Responsibilities:

● Review quoting and contracting data provided by internal sales team, inclusive of VES products.

● Create install, move/add/change, amendments quotes for existing and new logo Customers.

● Utilize the QuickStart Workflow Management tool to review and process all assigned cases and tasks.

● Create quote/contract/order activity within designated systems depending on the request assigned on order to cash platforms, such as the Current Platform, Proposal Manager, Premises, etc.

● Interface with sales and Customers to secure pricing/quote/order approval

● Progress cases through quoting, contracting, and order submission process.

● Collect ordering data from Customers and keying orders into designated systems (initiating TEV, ESS, Staging as required)

● Meet/exceed quoting, contracting, and order submission SLAs.

● Interact with all lines of business as required to complete a quoting/ordering task efficiently.

● Engage and escalate with internal vendor management, IT and other supplier organizations, when required, to ensure timely progression of quote and order submission.

Certifications:

Lean Six Sigma Certification (preferred).

Generally, requires a BS/BA degree and/or a minimum of 2-5 years' experience with networks (voice and data), and customer service experience.

SFDC, Quoting, Ordering and QuickStart Workflow Management systems & processes knowledge.

How You'll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Why Us – HCL DPO

·We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees

·Our company is extremely diverse with 165 nationalities represented

·We offer the opportunity to work with colleagues across the globe

·We offer a virtual-first work environment, promoting a good work-life integration and real flexibility

·We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark

·We offer comprehensive benefits for all employees

·We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

Company page -

Thankyou

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