IT Administrator(Salesforce CRM Maintenance) - Trichur, India - Skilledin Immigration Services

Skilledin Immigration Services

Verified Company

Trichur, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Job Title:
IT Administrator (Salesforce CRM Maintenance)

Job Summary:

Responsibilities:

Maintain and administer the Salesforce CRM system, including user management, security, data management, and customization
Provide technical support to endusers, including troubleshooting issues, managing user accounts, and providing training as needed
Monitor system performance and identify opportunities for optimization and improvement
Collaborate with other departments to identify system requirements and implement solutions that meet their needs
Develop and maintain system documentation, including policies, procedures, and user guides
Coordinate with thirdparty vendors to ensure that our systems are uptodate and running smoothly
Manage and monitor IT infrastructure, including servers, storage, and networking equipment
Implement and maintain security protocols to protect our systems from cyber threats
Stay uptodate with the latest trends and best practices in IT infrastructure and systems administration
Manage and monitor backup and disaster recovery processes to ensure business continuity

Requirements:

Bachelor's degree in computer science, information technology, or a related field
3+ years of experience in IT infrastructure and systems administration
Experience with Salesforce CRM maintenance, including user management, security, and data management
Strong technical skills in networking, servers, storage, and security
Excellent problemsolving and analytical skills
Strong communication and collaboration skills
Experience with backup and disaster recovery processes
Ability to stay uptodate with the latest trends and best practices in IT infrastructure and systems administration
Salesforce CRM certification is a plus

Salary:
₹10, ₹25,000.00 per month

Schedule: