Front Office Executive - Visakhapatnam, India - ESWARIGROUP

ESWARIGROUP

Verified Company

Visakhapatnam, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Summary:

The front office executive plays a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk or reception area.

This position involves handling a variety of administrative and customer-facing tasks to create a positive and professional impression of the organization.

Responsibilities:

Reception Duties:

Greet and welcome visitors, clients, and guests with a friendly and professional demeanor.

Manage incoming calls, redirecting them to the appropriate departments or individuals.

Respond to inquiries and provide accurate information about the company's products, services, and general queries.

Administrative Support:

Maintain a neat and organized reception area, ensuring a welcoming environment.

Manage and distribute incoming and outgoing mail and packages.

Schedule appointments, meetings, and conference rooms as required.

Customer Service:

Handle customer complaints and resolve issues in a polite and timely manner.

Assist customers with their inquiries, guiding them through the necessary processes.

Data Entry and Record-Keeping:

Maintain accurate records of visitors, calls, and appointments using appropriate software.

Enter and update customer information and other relevant data in the database.

Coordination:

Collaborate with various departments to ensure seamless communication and workflow.

Assist with organizing events, meetings, and conferences as needed.

Technology and Communication:

Utilize office software and tools effectively for daily tasks and communication.

Security and Safety:

Maintain strict access control protocols to ensure the safety and security of the premises.

Adhere to security procedures and report any suspicious activities promptly.

Required skills:

Education Qualification :
min qualification Graduation

Age Limit: 21-28