Splunk Admin - Chennai, India - Tata Consultancy Services

Deepika Kaur

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Deepika Kaur

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Description
Extensive experience in Splunk from legacy/ latest version

  • Design, plan, implement, and administer Splunk infrastructure
  • Splunk upgrades on Large Scale Enterprise Client Environments
  • Perform maintenance & upgrades of Splunk indexers, search heads, forwarders and deployment servers.
  • Perform Monitoring of Splunk infrastructure.
  • Troubleshoot Splunk log feeds and log parsing errors.
  • Perform new Forwarder builds with Jumpbox Servers during infra onboarding with Splunk.
  • Provide highquality technical support to clients at all levels, speaking with a high level of technical understanding, resolving complex technical problems and helping to proactively prevent new issues
  • Handle deep technical troubleshooting and deliver solutions in very complex scenarios, and utilize monitoring and debugging tools to analyze problems and identify solutions
  • Working experience in Handling of Major Incident and very critical server issues
  • RCA preparation and meeting SLA for RCA submission.
  • Planning and implementing fixes / Patches
  • Complex Health Checking and Reporting
  • Analyze Problems & Escalated to appropriate Levels,
  • Preparing and Presenting weekly, Monthly Report to Customer / Higher Management
  • Drive Service Delivery Improvement programs.
  • Working experience on Day to Day House Keeping tasks by using tools & scripts
  • Experience on Linux and Windows OS Technologies.

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