Customer Service Executive - Calicut, India - Silky Weddings
Description
Job description
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
Job Types:
Full-time/Permanent
Salary:
₹10, ₹15,000.00 per month
Schedule:
- Day shift
Education:
- Bachelor's (preferred)
Experience:
- customer support : 1 year (preferred)
Language:
- English (compulsory)
- Hindi
- Malayalam
Job Types:
Full-time, Permanent, Fresher
Salary:
₹10, ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Education:
- Bachelor's (preferred)
Experience:
- Customer service: 1 year (required)
- Lead generation: 1 year (required)
Language:
- English (required)
Work Location:
In person
Speak with the employer
Application Deadline: 29/01/2024
Expected Start Date: 01/02/2024
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