Telecaller - Kolkata, West Bengal, India - Dynavision Technologies (P) Ltd

Dynavision Technologies (P) Ltd

Verified Company

Kolkata, West Bengal, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

A telecaller, also known as a telemarketer or phone sales representative, is responsible for making outbound calls to potential customers to promote and sell products or services.

The job description for a telecaller includes the following:

Making outbound calls to prospective customers: The primary responsibility of a telecaller is to make calls to potential customers and introduce them to products or services offered by the company.
Promoting products or services: Telecallers need to have a thorough understanding of the products or services they are promoting, so they can effectively communicate their benefits and features to potential customers.
Generating sales leads: Telecallers are also responsible for generating sales leads and identifying new opportunities for sales growth.
Building customer relationships: Building strong relationships with customers is important for ensuring repeat business and positive wordofmouth referrals. Telecallers should aim to establish a rapport with potential customers and address their questions or concerns.
Meeting sales targets: Telecallers are often given sales targets to meet, and they should be able to work towards achieving these goals within the given timeframe.
Maintaining records: Telecallers need to maintain accurate records of all customer interactions, including details about the calls, the products or services offered, and any followup actions that need to be taken.
Keeping uptodate with industry trends: Telecallers should be knowledgeable about the latest industry trends, so they can provide customers with the most uptodate information about products or services.
Resolving customer complaints: Telecallers should be equipped to handle customer complaints and resolve them in a timely and professional manner.
Collaborating with other teams: Telecallers may need to collaborate with other teams within the company, such as marketing or customer service, to ensure a consistent customer experience.

Overall, a telecaller should have excellent communication and interpersonal skills, as well as a strong sales orientation and the ability to work in a fast-paced Environment.

Job Types:
Full-time, Fresher

Salary:
₹9, ₹20,000.00 per month

Benefits: