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    Cisco Mobility Product Tester - Bangalore, India - Randstad India

    Randstad India
    Randstad India Bangalore, India

    2 days ago

    Default job background
    permanent Technology / Internet
    Description

    Title : Cisco Mobility Product Tester.

    Location : Bangalore.

    Years Of Experience : 6-8 Years.

    - Customer-facing experience.

    - Previous customer support or TAC-style role experience.

    - Proficiency in debugging and troubleshooting complex network issues.

    - Mandatory Cisco Mobility product testing experience.

    - Strong knowledge of PGW, SGW.

    - Strong knowledge of AMF, PCF, SMF, UPF, UDM, SMI.

    - Strong familiarity with Cisco Star OS.

    - Familiarity with NSO, VNFM orchestration.

    - Knowledge of Cisco DC platforms (N3K, N7K, N9K).

    - Understanding with BGP, OSPF, LAN Switching, VXLAN.

    - Programming experience with Python, Kubernetes, Robot Framework (preferred).

    - Experience with Linux/Unix systems.

    - DevOps knowledge.

    - Proficiency with Cisco test tools (Lattice, Stargen, Calipers).

    - Strong communication skills (written, verbal, and formal presentation).

    - Experience in manual testing and solution testing.

    - 2-3 years of experience in Cisco Mobility BU product engineering.

    Suggested Qualifications : Expertise in 4G/5G technology.

    Good to have / Not mandatory : CCIE certification in DC, Service Provider, or R&S.

    - DevNet certification.

    -CKA certification.

    KRA Required :

    Testing and Validation :

    Conduct thorough testing and validation of Cisco Mobility products, ensuring adherence to quality standards and specifications.

    Develop comprehensive test plans, scenarios, and scripts to cover various use cases and functionalities.

    Execute manual and automated tests to identify bugs, defects, and performance issues.

    Collaborate with product engineering teams to address identified issues and ensure timely resolution.

    Customer Support and Interaction :

    Provide expert-level customer support by addressing queries, troubleshooting issues, and resolving technical challenges related to Cisco Mobility products.

    Interact directly with customers in a professional manner, understanding their requirements, and providing effective solutions.

    Utilize previous experience in customer-facing roles or TAC-style environments to enhance customer satisfaction and resolve complex network issues efficiently.

    Technical Expertise :

    Demonstrate proficiency in debugging and troubleshooting complex network issues, with a focus on Cisco Mobility products.

    Possess strong knowledge of Cisco Mobility product architecture, including PGW, SGW, AMF, PCF, SMF, UPF, UDM, SMI, and familiarity with Cisco Star OS.

    Understand Cisco Data Center (DC) platforms such as N3K, N7K, and N9K, along with protocols like BGP, OSPF, LAN Switching, and VXLAN.

    Utilize programming skills in Python, Kubernetes, and Robot Framework to automate testing processes and enhance efficiency.

    Leverage expertise in Linux/Unix systems and DevOps practices to optimize testing environments and workflows.

    Tool Proficiency :

    Exhibit proficiency in using Cisco test tools such as Lattice, Stargen, and Calipers to conduct comprehensive product testing and validation.

    Familiarity with NSO (Network Services Orchestrator) and VNFM (Virtual Network Function Manager) orchestration tools would be advantageous.

    Communication and Collaboration :

    Demonstrate strong communication skills, both written and verbal, to effectively communicate technical concepts, findings, and recommendations.

    Conduct formal presentations to internal stakeholders and external clients, conveying testing results and insights clearly and persuasively.

    Collaborate closely with cross-functional teams including product engineering, development, and customer support to ensure alignment and achieve common goals.

    )
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