Us Voice Process Associate - Thiruvananthapuram, Kerala, India - Neogen Care

Neogen Care
Neogen Care
Verified Company
Thiruvananthapuram, Kerala, India

6 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Answer incoming phone calls in a timely and efficient manner.
  • Schedule and coordinate appointments in the practice management system for patients and clinical staff.
  • Provide information, directions, and assistance to physicians, patients, their families, and vendors.
  • Collaborate with the healthcare team to support patient care needs.
  • Demonstrate professionalism, enthusiasm, competence, and friendliness in all interactions.
  • Maintain exceptional attention to detail, accuracy, and timeliness.
  • Effectively manage multiple tasks and prioritize work.
  • Utilize strong communication skills, both verbal and written.
  • Employ problemsolving skills to resolve issues and provide creative solutions.
  • Show empathy and a strong customer service orientation.
  • Be willing to work night shift (9:30 pm to 6:30 AM) from our office at Elippode, Trivandrum.

Qualification:


  • Bachelor's degree
  • 15 years experience in international voice processing.
  • Excellent English communication skills (American accent is preferred)

Salary:
₹15, ₹30,000.00 per month


Application Question(s):

  • Are you located in Trivandrum, Kerala? (Onsite role)
  • How many years of experience in English Voice Processing?
  • Are you comfortable with nightshift (10:30 PM to 7:30 AM) from our office?

Work Location:
In person
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