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    Customer Support Executive - new delhi, India - JOBS Clap

    JOBS Clap
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    Description

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.

    Responsibilities:
    • To handle calls from customers or clients and provide them with a solution to their queries.
    • Resolving issues and troubleshooting technical problems.
    • Answering questions about a company's products or services.
    • Managing a team of representatives offering customer support.
    • Overseeing the customer service process.
    • Resolving customer complaints brought to your attention.
    • Creating policies and procedures.

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