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Franchisee Business Coach for a Leading Fast Food - Kolkata, India - Skillventory

Skillventory

Verified Company

Kolkata, India

1 month ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Franchisee Business Coach For a leading Fast Food Chain:

From 8 to 12 year(s) of experience

- ₹ Not Disclosed by Recruiter

Kolkata, Mumbai, New Delhior

Roles and Responsibilities
What are we looking for?

An experienced Franchise Operations Coach to join our team reporting to the Director Operations in Gurgaon.
Skills & experiences required
Minimum Experience of 7 to 10 years
Deep level of operational and people & culture knowledge
Experience of opening successful New Restaurants
QSR/Retail operational experience and commercial acumen
Ability to influence senior leaders both internally and externally
Outstanding action driving ability, and attention to detail in managing process
What's in it for you?
A key point of contact for the Director operations & market franchise leadership
Build partnerships with HR head, Delivery head, Training Head, LSM lead & NSO lead,

- understanding the structure, pipeline, planning and operating capability, identifying areas for improvement and growth in existing restaurants and new stores.

Work with franchise leaders on various initiatives with agreed timelines, through a documented follow up roadmap. Complete and agree appropriate action plans and track progress and performance against.
Build Fz capability towards opening great new restaurants and minimize brand risk, maintaining brand standards, FPM and IFA compliance.
Conduct monthly people plan analysis by market to help improve their people capability and planning on NSO's to improve people and operational capability in new restaurants.
Create and elevate data led insights and reporting to deliver against appropriate measures, and signal points of intervention when required with tail stores against each category such as People, customers & sales parameters
Working cross functionally across the RSC to ensure a one system approach in delivering great customer experience.
Spend time in the field with franchise partners ensuring operational knowledge is always current
Attend and participate in all franchise comms meetings to present, facilitate and add clarity to content. Ensure relevant audience attendance and participation.
Provide updates for RSC, REx, LT & crossfunctional meetings and attend where necessary
Keep up to date with relevant franchisee situations that may impact NSO performance/pipeline
Effectively manage and plan schedule to ensure franchise diary appoints are met
Ensure periodic decks, reports & bench plan data are kept up to date
Role:_Sr. Consultant
Salary:_ Not Disclosed by Recruiter
Industry:_FMCG
Department:_Consulting
Role Category:_Management Consulting
Employment Type:_Full Time, Permanent