Customer Support Executive - Amritsar, India - RS Traders

RS Traders
RS Traders
Verified Company
Amritsar, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Understanding the products and services provided by the company.
Preparing company policies and procedures.
Resolving customer complaints and queries.
Providing detailed information to customers.
Maintaining records of each phone call for future reference.
Offering exceptional customer service and satisfaction.
Following up with customers for any further information.
Taking feedback from the customers.
Negotiating the terms and conditions with the customer.
Contributing the work to the company's knowledge base.
Maintaining a healthy relationship with the clients.
Adhering to the company's rules and regulations


Schedule:

  • Night shift

Experience:


  • Customer service: 1 year (required)

Language:


  • English (required)

Shift availability:

  • Night Shift (required)

Work Location:
In person

Expected Start Date: 11/12/2023
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