M-om/claims - Noida, India - Genpact

Genpact

Verified Company

Noida, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

cWith a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.

We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.

We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality.

And as you help us create a better world, we will help you build your own intellectual firepower. Come, transform with us._

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Responsibilities_

- _Key ownership of SLA and performance metrics of the process_
- _Drive governance and relationship with customer and front face any critical issues from customer and perform corrective action and preventive action planning_
- _Responsible for executing applicable process transformations, training plans, key people practices and technology audits_
- _Ensure all reporting in place with both external and Internal stakeholders_
- _Troubleshoot issues with relevant team_

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Qualifications/Experience we seek in you_

- _8+ years of relevant experience in order management, AR, Order fulfilment process_
- _Excellent communications skills - both verbal and written. Consistent track record of client handling skills and ability to establish trust with clients._
- _Experience working with SAP ERP tools is a must_

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Minimum qualifications_

- _B.Com Graduate_

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Preferred Qualifications_

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- _Bachelor/Master of Commerce with MBA degree preferred_

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_Job__Manager_

_ Primary Location__India-Noida_

_ Schedule__Full-time_

_ Education Level__Bachelor's / Graduation / Equivalent_

_ Job Posting__Apr 10, 2023, 8:50:22 AM_

_ Unposting Date__Ongoing_