Receptionist - Pune, India - Three Pentacles
Description
Objectives of the job
To welcome and look after all visitors to the dealership in a friendly manner, to control the switchboard and to record and pass on information selectively.
Qualification
- Basics: Any Bachelor degree
- Experience (type of): 12 years experience as front office executive
- Specialized Knowledge: Communication skills, basic telephone etiquettes, team player, ability to work in dynamic situation, sensitive to customer needs, customer centric attitude
Job Designation/Field of Work:
1 Customer contact
Representing the dealership on the telephone and by means of personal welcome as the first point of contact for all visitors and business partners
- Promptly greeting and addressing all visitors
- Friendly and open approach to visitors in accordance with the company identity
- Looking after customers waiting in the showroom
- Answering and conducting telephone calls and connecting callers if required (switchboard) with proper etiquettes
- Arranging for staff who are temporarily unavailable to call back
- Ensuring prompt, priority customer care for those with problems or complaints
- Recording and documenting walkins and teleins in the showroom
- Introduce sales consultants to all showroom walkin customers
- Providing customers with initial information in the form of brochures if necessary in case of sales
- Provide basic information about products and
- Proactively offer refreshments to all walkin customers
- Record telein and walkin prospects information in showroom logbook and share the same with sales
- Pass on all telein enquires to respective sales consultants with the consent of sales manager
- Assisting the sales consultant to present products, services by handing over brochures, price lists,
- 3 Resources management
- Ensure all showroom display vehicles are displayed in a proper layout (as recommended )
- Ensure cleanliness of display vehicles by maintaining the showroom vehicle checklist
- Ensure all test drive vehicles are parked in their respective parking bays
- Ensure cleanliness of all test drive vehicles by maintaining the test drive vehicle cleaning checklist
- Maintain test drive log book to monitor and control proper usability of test drive vehicles
- Act as one point contact for information related to test drive vehicle availability
Salary:
₹18, ₹23,000.00 per month
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Pune , Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- Reception: 1 year (preferred)
- Front desk
- Receptionist: 1 year (preferred)
Language:
- English (preferred)
Speak with the employer
- 91-XXXXXXXXXX
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