Restaurant Captain - Calicut, India - Eatmosphere by smokinburg

Description

• Lead and motivate the frontofhouse team to deliver outstanding service.
• Coordinate and oversee the flow of service to ensure a seamless dining experience for guests.
• Interact with guests to ensure satisfaction, address concerns, and maintain a positive dining atmosphere.
• Train and mentor staff on service standards, menu knowledge, and customer interaction.
• Create and manage schedules for frontofhouse staff to ensure adequate coverage during peak hours.
• Monitor and maintain quality standards for service, cleanliness, and presentation.
• Address and resolve issues that may arise during service to ensure guest satisfaction.
• Work closely with kitchen staff, management, and other team members to enhance overall restaurant operations.

• Previous experience in a similar role within a highend restaurant environment.
• Strong leadership and communication skills.
• Excellent organizational and multitasking abilities.
• Exceptional customer service skills.
• Knowledge of food and beverage operations.
• Ability to remain calm under pressure.

• Cell phone reimbursement

• Fixed shift
• Morning shift

• Restaurant management: 2 years (required)

• Night Shift (preferred)
• Day Shift (preferred)

• Calicut, Kerala (required)

• Calicut, Kerala: Relocate before starting work (preferred)