Reservation Associate - Bengaluru, India - Kaapro Management Solutions
Description
Opening: 1 Nos- Job ID:
Employment Type:
Full Time- Reference:
Work Experience: 2.0 Year(s) To 8.
0 Year(s)- CTC Salary: Not Disclosed by Recruiter- Function: Travel / Airlines- Industry: Airlines/Travel/Tourism- Qualification: Any - Any Graduation- Location:
- Bengaluru/bangalore
Responsibilities:
Client Consultation:
Interacting with clients to understand their travel preferences, requirements, and budget. This involves active listening and effective communication skills to gather relevant information.
Designing customized travel itineraries based on client preferences, including destinations, activities, transportation, accommodations, and sightseeing.
Staying updated on travel trends, destinations, attractions, local customs, visa requirements, and other travel-related information to provide accurate and up-to-date advice to clients.
Coordinating all aspects of the trip, such as flights, transfers, accommodations, activities, and travel insurance, to ensure a seamless and stress-free travel experience.
Providing excellent customer service by addressing clients' inquiries, concerns, and requests before, during, and after their travels.
Handling unexpected issues or changes to travel plans, such as flight cancellations or changes in accommodations, to minimize disruptions and find suitable alternatives.
Up-selling and Cross-selling: Recommending additional services, upgrades, or related products to enhance the client's travel experience and increase revenue for the agency.
Meeting sales targets set by the company and contributing to revenue generation through successful client interactions.
Following up with clients after their trip to gather feedback, address any issues, and build long-term relationships for repeat business.
Skills and Qualifications:
Strong communication and interpersonal skills
Excellent organizational abilities
In-depth knowledge of travel destinations, cultures, and industry trends
Problem-solving and decision-making skills
Attention to detail and accuracy
Proficiency in travel booking systems and software
Sales and negotiation skills
Multitasking capabilities
Customer-focused mindset
Adaptability to changing circumstances
Time management skills
Education and Experience:
A tourism graduate is typically required, but a bachelor's degree in hospitality, tourism, or a related field can be advantageous.
Key Skills:
- Booking Hotel
- Itinerary
- Tour Package
- Ticket Booking
- Event Management
- Mice
Company Profile:
We are a credible Global Travel Management, Event Marketing and Hospitality Management company based in Bangalore, India. We provide full professional service in Hotel sourcing, Conference organizing, Corporate meetings & Delegate Management Solution.
Thanks to our growing team of project management professionals, we continue to deliver outstanding value to a broad spectrum of association and corporate clients.
Telephonic Interview Available:
- Telephonic interview are scheduled for this job opening.
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