Production Support - Pune, India - Jobs for Humanity
Description
Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.
Therefore, we have dedicated this job posting to individuals coming from the following communities:
Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals.
If you identify with any of the following communities do not hesitate to register.Company Name:
FIS Global
Job Description:
Position Type:
Full time
Type Of Hire:
Experienced (relevant combo of work and education)
Education Desired:
Bachelor of Business Administration
Travel Percentage:
0%
Production Support(Unix, SQL, PowerShell) - Pune Years)**Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
- Team is responsible for providing L2 Level Support ,comes under CIO Platform Support for Capital Market.
- Team is engaged in providing Application Support and coordinating for daily BAU work.
What you will be doing:
- He will be responsible for incident resolution and RCA.
- Provides 24 x 7 oncall support for all assigned productionrelated systems.
- Develops and executes scripts, utilities and associated test plans. Scripts may modify data that is not updateable via user interface.
- May conduct codelevel software analyses to identify root cause of bugs and/or system modifications as needed.
- Interfaces with internal clients, vendors, managers, IT and Product Development to resolve problems.
- Analyzes problem, documents and communicates resolution and conducts follow up. Escalates problems to appropriate teams when necessary.
- Assists in documenting current policies and procedures.
- Represents team on crossfunctional teams for production, support and development activities.
- Performs specialty production processing.
- Learns, understands, implements and utilizes SOX (Sarbanes-Oxley) and security regulations.
- Performs monthly and quarterly SOX testing.
What you bring:
Also he should have goods hands on experience on ITIL framework.
- Knowledge of a wide range of interface design, development and debugging tools, techniques and methodologies
- Knowledge of testing tools and quality control requirements
- Knowledge of programming languages
- Knowledge of primary database engines with a demonstrated ability to write complex queries for data validation and troubleshooting
- Demonstrated knowledge of company products and services
- Excellent analytical, problemsolving and time management skills
- Ability to successfully manage multiple concurrent tasks
What we offer you:
- A range of benefits designed to help support your lifestyle and wellbeing
- A multifaceted job with a broad spectrum of responsibilities
- A modern international work environment and a dedicated and innovative team
- A broad range of professional education and personal development possibilities
- FIS is your final career step
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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