Presales (Delhi) - India - EverestIMS Technologies
Description
Experience Needed And Experience Offered
- You will provide technical support throughout the sales cycle to drive opportunities.
- Deliver and customizes technical presentations on Everest products.
- Builds new presentations for use by sales and other software consultants.
- Explains product capabilities, limitations and implementation. Can describe technical tradeoffs and implementation alternatives.
- Actively participates in sales calls involving complex technical requirements or multiple hardware platforms.
- Identifies and develops innovative solutions to customer requirements.
- You will focus on large or complex sales opportunities requiring complex solutions.
- Writes trial plans for prospective clients. Provide technical support to these clients. Monitors progress of the client in using the product. Keeps the account team informed of the trial status.
- Identifies and resolves technical and business problems with the trial. Makes recommendations to terminate trials when necessary.
- Provide demonstrations and presentations for Everest Seminars and Tradeshows. Performs necessary equipment setup and installation.
- Research, composes and delivers responses to RFPs. Interacts with clients to clarify requirements.
- Review RFP responses for technical accuracy.
- Install solutions at client sites as part of proof of concept or pilot.
What We Seek
- Ability to communicate technical and business information to a varied audience (technical and nontechnical customers).
- Technically savvy and bias towards ITSM/Service Support/ITIL
- You should have exp on NMS & ITSM solutions.
- You have a value based consultative approach, in which you can adopt and articulate the value of our solution to address the customer's challenges.
- Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.
- Analyze customer needs through research and troubleshooting followed with recommending a solution.
- Excellent interpersonal relationship building skills.
- Strong problem solving and analytical ability.
- Substantial experience working in an enterprisetype software consulting, implementation, support or training experience a major plus.
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