Collection Executive - Kolkata, India - ENLIST MANAGEMENT CONSULTATNTS PVT LTD
1 week ago
Description
Enlist Management Consultants Pvt Ltd
Key responsibilities:
Operations;
DRA [Debt Recovery Agent] Certified Tele callers;
NON- DRA - Experienced up to 1 Yrs can also apply:
**Manage a large number of Inbound and Outbound calls in a timely manner.
**Follow Call Center Scripts when handling different calls/issues.
**Identifying customer needs, clarify information, research every issue and provide
relevant solutions to the customers.
**Maintain regular follow-up with Customer till closure of Overdue Accounts
Freshers or Callers (< 1 Yr Exp with NO DRA) shall be supported with Banking Certification [IIBF DRA];
Minimum Salary of Rs.9500/- +Additional Performance Bonus is your incentive
Skills Required:
Requirements:
If NO DRA CERTIFICATE - Only Freshers & Callers up to 1 Year Experience in Voice Process may apply.
*Articulate & Strong Phone & Verbal communication skills along with active listening skills
*Fair Knowledge of Banking Products
Customer Focus and Adaptability to different personality types
Ability to multi-task, set priorities and manage time efficiently
Any 10th or Graduation.
INTERESTED CANDIDATE SHOULD CALL ME ON THIS NUMBER
Skill(s) required
Bengali Proficiency (Spoken)
English Proficiency (Spoken)
Hindi Proficiency (Spoken)
MS-Excel
Salary:
₹9, ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Experience:
- total work Collection: 1 year (preferred)
Language:
- Bengali (preferred)
- Hindi (preferred)
- English (preferred)
License/Certification:
- Driving Licence (preferred)
- DRA Certified (preferred)
Speak with the employer
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