Front Office - Shrinagar, India - Paradigm Consultancies

Paradigm Consultancies

Verified Company

Shrinagar, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

WE ARE HIRING

Job designation:

Front Office : Resort Property

Job location:

Srinagar, Rajasthan

Salary:

15,000 25,000 per month

Experience:

Total experience:
4 years of experience in front office or guest services role.
Minimum experience:
23years of experience in front office or related roles within the hospitality industry.

Education:

High school diploma or equivalent.

Skillset:

Good communication skills
Proficiency with MS Office
Proficiency in hotel management software

IMMEDIATE JOINERS REQUIRED

FULL TIME

Profile introduction:

Join our vibrant team at as a Front Office Associate, where luxury meets hospitality.

As a key member of the front office team, you will play a pivotal role in creating a seamless and unforgettable experience for our guests.

From warm welcomes to efficient check-ins and personalized assistance, you'll be at the forefront of delivering exceptional service in a breathtaking resort setting.

Responsibilities:

-
Guest Relations: Greet and assist guests with a friendly and professional demeanor, ensuring their needs and inquiries are addressed promptly.
-
Check-in/Check-out: Handle the check-in and check-out process efficiently, maintaining accuracy in guest information and payment transactions.
-
Reservation Management: Manage room reservations, modifications, and cancellations to optimize occupancy and accommodate guest preferences.
-
Communication Hub: Act as a central point of communication between guests and various resort departments, ensuring smooth coordination of services.
-
Issue Resolution: Address and resolve guest concerns or issues promptly, maintaining a positive and solution-oriented approach.
-
Administrative Tasks: Perform routine administrative tasks, including handling phone calls, processing payments, and maintaining accurate records.

Requirements:

-
Communication: Excellent verbal and written communication skills.
-
Customer Service: Strong customer service orientation with a passion for exceeding guest expectations.
-
Multitasking: Ability to handle multiple tasks efficiently in a fast-paced environment.
-
Problem Solving: Proactive problem-solving skills with a focus on guest satisfaction.
-
Technology: Proficiency in hotel management software and Microsoft Office Suite.

Salary:

₹15, ₹25,000.00 per month

Schedule: