Customer Experience Manager - Mumbai, Maharashtra

The Curation Manager will design curate and deliver distinctive resort experiences across the MHRIL network ensuring cultural authenticity guest delight and brand values while being scalable. · Key Responsibilities include Experience Design & Innovation Quality Assurance Collabor ...

The Curation Manager will be responsible for designing curating and delivering distinctive resort experiences across the MHRIL network. · This role ensures that every curated activity reflects cultural authenticity guest delight and brand values while being scalable across multip ...

LoveLocal is looking for an Assistant Manager – Customer Experience to lead and scale our customer support operations. · Manage and lead a large CX team (20–50+ agents) handling chat and call support · Drive performance on core CX KPIs: AHT, FCR, CSAT, NPS, QA scores · ...

CX Team Lead for Quick Commerce or E-commerce environment to manage a large CX team agents) handling chat and call support drive performance on core CX KPIs monitor agent productivity adherence queue management conduct regular coaching feedback performance reviews work on process ...

Responsible for enhancing patient and customer experience across the medicals by ensuring smooth retail operations, service quality, and brand standards. · ...

We are seeking a skilled AEM developer to join our team. The ideal candidate will have hands-on experience in Adobe Experience Manager (AEM) development and strong knowledge of Java, Sling, OSGi, JCR, and AEM architecture. · Develop and customize AEM components templates workflow ...

This role is responsible for managing end-to-end Partner Experience cycle activities including operational MIS, survey rollout, feedback collection and validation across all distribution channels. · Graduate / Postgraduate (MBA preferred) · 2–4 years of experience in Insurance / ...

We’re seeking someone to join our team as Vice President. · This position provides specialist data analysis and expertise that drive decision-making and business insights as well as crafting data pipelines, implementing data models, optimizing data processes for improved data acc ...

GreenCell Mobility seeks dedicated Customer Experience Manager to ensure best-in-class service quality delivered by Business/Service partners and their extended networks. · Service Quality Assurance: Ensure services meet pre-defined best-in-class service quality level for excepti ...

Manage the entire Member Onboarding Process to ensure a smooth start to the member's fitness journey and improve retention score through proactive member engagement. · Conducts comprehensive fitness consultations. · Determines the right mix of personnel and tools for each member. ...

+This is a Full time contractual role (FTC) initially for a period of 3 Years. · +Lead and manage teams (Project Managers, executives, Territory CX Managers) to ensure a superior and uniform customer experience and service delivery. · ...

We are looking for a Growth Manager with a strong understanding of digital user journeys to accelerate lead generation and drive business conversions through our website. · Own and deliver business targets through the website by designing user-first journeys. · Develop and execut ...

A New Age Asset Management Platform is hiring a Customer Experience Manager with expertise in Mutual Fund order processing. · ...

We re looking for an experienced events coordinator who will be responsible for coordinating closing meals for events while ensuring that all dietary preferences and requirements are met In the pre-sale phase you will support clients by providing tailored F&B options that align w ...

Responsible for enhancing patient customer experience across medicals by ensuring smooth retail operations service quality brand standards. · ...

We're looking for a Client Experience Manager to lead and manage multiple client programs with clear direction and ownership. · ...

+ Lead customer visits at the newly established Customer Experience Centre in Mumbai delivering an immersive end-to-end customer journey aligned with the Adhesive Technologies value proposition as a know-how business + · + Develop and implement communication strategies to transla ...

+ Job summary: The Customer Experience Manager will handle communications end to end across different channels and communication platforms. · Handle communications end to end across different channels and communication platformsCreate and update process SOPs by aligning with diff ...

We are seeking a strategic and customer-obsessed Head of Customer Experience to lead the brand's customer engagement journey across all touchpoints — online and offline. · Bachelor's/Master's degree in Marketing, Business, or related field. · ...

Welcomes visitors by greeting them in person or on the telephone answering or referring inquiries. · Gather feedback from the customer for the site experience · Maintains security by following proceduresTo respond and direct customer queries to the sales representative and assign ...