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Bengaluru

    Senior Manager, IT Infrastructure - Bengaluru, India - Unacademy

    Unacademy
    Unacademy Bengaluru, India

    3 weeks ago

    Default job background
    Description

    Responsibilities include :

    • Infrastructure Management, ITSM tools/processes, change management, asset management, SaaS deployment and FMS management
    • Building processes and team/s which can ensure quick resolution of issues/requirements and strong collaboration with other stakeholders
    • Management of Networks, Network Security, Wireless, Information Security requirements, application delivery and G Suite
    • Promoting data driven culture for better understanding and analysis of trends to forecast issues and proactively resolving them
    • Collaborating and responding to potential information security incidents, to mitigate risk, determine reporting requirements, and developing corrective action plans when needed
    • Communicating effectively with the highest levels of management and decision-making individuals within the organization

    Skills required:

    • Familiar with industry standards related to IT Controls – ITIL, ISO 27001, NIST,
    • Self starter and willingness to roll up the sleeves and work with the team
    • 10+ years of experience in IT Infrastructure and End-User management
    • Understanding of Networking, Network Security, Wireless, Information Security requirements
    • Experience of setting up and tracking KPIs
    • Demonstrated leadership and problem-solving skills, and ability to work under pressure
    • Familiar with industry standards related to IT Controls – ITIL, ISO 27001, NIST,
    • Professional security certifications, such as ITIL, PMP, CGEIT will be handy
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