Customer Support Executive - Jaipur, Rajasthan, India - Shoolin Growth Solutions LLP (GainScale)

Description

We are looking for a competent Customer Support Associate to join our Team who will be responsible for one of our global clients.

• Great Comminution Skills.
• Work experience as a customer support executive or in a similar role.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Hard-working individual.
• Good time management abilities.
• Strong decision-making skills.
• Ability to tolerate stress and pressure.

• Solving customer grievances.
• Contacting existing customers as well as prospective customers.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products.
• Escalating customer queries in a proper and timely manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer's needs and requirements.

• Health insurance

• Day shift

• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

• Customer service: 1 year (preferred)

• English (preferred)