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Bengaluru

    Systems Administrator(Windows Server and VM Ware) - Bengaluru, India - FIS Global

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    OTHER
    Description

    Position Type :

    Full time

    Type Of Hire :

    Experienced (relevant combo of work and education)

    Education Desired :

    Bachelor's Degree

    Travel Percentage :

    0%

    ,

    What you bring

    • L2 level Knowledge and experience on Windows Servers 2012/16/19/22, VMware infrastructure and Citrix PVS
    • Good Knowledge on supporting Office 365, Azure and Exchange.
    • Troubleshooting Windows Server, VMware, Citrix servers issues by providing detailed written root cause analysis and action plans for permanent resolution.
    • Must be able to effectively analyze and solve problems
    • Must be able to monitor usage and performance
    • Must be able to troubleshoot server, software and hardware issues
    • Sound knowledge and experience on ticket management system / tools. ServiceNow added advantage.
    • Knowledge of ITIL
    • Education - Bachelor or higher degree
    • 3-5 years' experience in working in IT services organization
    • Experience in working with UK / US clients
    • Experience in being part of multiple datacenter and customer migration projects.
    • Hands on remote production support experience supporting Windows servers in a large infrastructure.

    What you will be doing

    • Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs.
    • Must be able to propose and implement systems enhancements that will improve the reliability and performance of the systems.
    • Must be able to install and maintain software.
    • Experience in Large enterprise VMware infrastructures 1000+ VMs
    • Must have knowledge and experience in VMWare and virtual infrastructures.
    • Must be able to troubleshoot VMware-ESX related incidents.
    • Must be able to Patch and maintain ESX host servers.
    • Must have extensive knowledge on Windows and Citrix PVS servers.
    • Must have knowledge working on Azure, M365 and Exchange.
    • Will coach and mentor junior technical staff.
    • Will have wide latitude for independent judgment.
    • Meeting SLA / KPI targets consistently.
    • Liaison with vendors for the technical issues/ escalations
    • Work in shifts, including UK / US shifts and participate in OnCall rotation including Weekends to cover 24/7 operations when needed.

    What we offer you

    • An exciting opportunity be a part of Worlds Leading FinTech Product MNC
    • To be a part of vibrant team and to build up a career on core banking/payments domain
    • A broad range of professional education and personal development possibilities FIS is your final career step
    • A broad range of professional education and personal development opportunities
    • Time to support charities and give back in your community

    Privacy Statement

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

    Sourcing Model

    Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

    #pridepass


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