Trainer- Labelling - Hyderabad, Telangana, India - Wipro Limited

Wipro Limited

Verified Company

Hyderabad, Telangana, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Hyderabad, India

Job Description:

Role Profile

Trainer

Role Definition

The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place.

The trainer should communicate to the trainees about what is expected out of training in a simple and professional way

Roles and Responsibilities
The trainer plays a pivotal role from start to end of the Domain training that includes the following:

Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team
Deliver Generic Domain Specific Modules along with up skilling resources on process.
Structure On boarding Training requirements, Pre Process, Customer Visits etc.
Ensure that all new employees go through the defined new learning path for their respective roles in the account
Deliver pre-process and process training for new employees
Support new hires during OJT and GO-live
Provide refresher and remedial training for existing employees
Ensure all regulatory requirements are complied with from time to time
Maintain trainee data and information
Generate training reports from time to time
Support any administrative tasks like trainee roster and scheduling etc.
Create/Customize training content for delivery
Provide feedback and coaching to analysts on the floor
Take ownership for improvement in analysts performance
Analyze training needs for employees working for the account.
Responsible for account level Training metrics
Responsible for adhering to training standardization guidelines defined by the BU Training Function
Responsible to work with ops to bridge gaps during training.

Certifications and Assessments
Standard Trainer Assessment & Domain Certification
B- Domain Process Training Certification

Education
Graduate

Knowledge

Must Have

2 Fluent in English language skills

3 Excellent Communication and presentation Skills

4 Good Customer interaction skills

5 PC literate with good system navigation skills

6 Good Data input skills

7 MS Office (Excel, Word, Outlook) skills - Basic

8 Task Management & Organization skills

9 Problem solving skills

10 Professional experience in Industry environment

11 Ability to engage with the client and run/lead workshops

12 Excellent Facilitation and influencing skills

Good to have
-
Advanced Research Skills:

-
Content Design & Development Skills:

**Experience in handling LMS activities

Experience

Must Have

1. A Deep Knowledge of the Business

2. The Ability to Measure and Assess Staff Training Needs

3. Strong Communication and Interpersonal skills

4. A Passion for Continuous Learning

5. Innovative Thinking

6. Embrace Efficiency

Good to have

Prior experience in similar role

ID Certification and Technical Skills

Behavioral Skills and Attributes

Assertive Communication

Conflict Resolution Mindset

Able to balance work and life

Good Time Management

Self-improvement Mindset

Good Stress Management/Resilience

Patience
Geographic Information Systems(Maps)

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.