Field Service Engr I - Mumbai, Maharashtra, India - Honeywell

Honeywell

Verified Company

Mumbai, Maharashtra, India

1 day ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Join a team recognized for leadership, innovation and diversity:

Roles & Responsibility:

Knowledge of DCS and PLC with a handson experience of min 4 years.
Engineer is expected to carry out preventive maintenance / corrective / emergency.

maintenance visits at customer sites on DCS/PLC/SCADA systems

Preventive Maintenance Backup, Modification, Report Submission, Supervision of system Cleaning of existing running system.

Corrective Maintenance

Restoring the system from any faults in the system.
Shutdown Maintenance
PC troubleshooting and Networking.
Documentation 40 % documentation is involved.
Special Tasks
Knowledge of DCS and PLC with a handson experience.
Matured skills in independent troubleshooting / problem resolution on these platforms.
Understand customer needs & extend Service Support at site / remote for prompt issue.

closure ensuring adherence to Honeywell Process and Quality matrices.

Build, Develop & Sustain Customer relationships with effective Customer management.
Should be able to plan site visits as per agreed contractual SLAs with customer and in line with the regional/central revenue plan.
Required travel 80% to 90% of the time anywhere in Maharashtra & few customer sites in Mangalore.
Be available 24X7 for support during exigencies.
Executing Service projects and migrations.
Possess fluent oral & written communications skills.
Identify prospects, conduct presales site assessment, and develop them into firm leads.
Constantly probe opportunities for migrations, addons & work seamlessly with customers.

to reduce their pain areas by pitching-in the right solution

ISO, HSE, commercial guidelines and all Honeywell Process compliance is must.
Be a single point contact for all customer needs for designated customers.
Added advantage if knowledge of Honeywell System
Must be willing to serve and available to be deputed as Site Support Specialist (Resident support Engineer if business need arises.

Other Mandatory Condition
***- Individual shall work with a locking period of 36 months from the date of joining.

Ready to work as a 'Site Support Specialist '(Resident Support Engineer)
24X7, 365 days apart from standard leave policy at different locations like Offshore Platforms, Mumbai and other sites of Maharashtra etc
Ready to work on ONGC Platforms (Offshore) for approx 45
Days per visit. Frequency of visit
to platform will be after every 30 days after coming from platform as per site requirement.
Compensatory offs are not applicable.
24 X 7 Support availability is mandatory.
Ready to work on other western region sites (Maharashtra, MP, Karnataka etc) as a
'Sr. Service Engineer' when not as Site Support Specialist (Resident Support Engineer).
Office Process should be followed timely and accurately.
Politeness and good communication skills are required during interactions.
Leave process and frequency should be followed as per the standard regional process.

Additional Information:

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JOB ID:req435561

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Category:Customer Experience

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Location:Floor No : 7, Jogeshwari, Vikhroli Link Road,Mumbai,MAHARASHTRA,400072,India