- Drive customer satisfaction and experience by addressing product-related queries received on user support portal.
- Work with Client Success team to understand and gather the exact client requirements, work with different internal teams to address client queries, concerns and request pre, during and post client launch.
- Identify trends and patterns in large amounts of information using appropriate tools / techniques to scale the product.
- Plan and implement the overall analytics and business intelligence strategy regarding launch and development of new products.
- Glean insights regarding product friction, customer pain-points and user personas to drive product and process recommendations.
- Spearhead user-behaviour analysis to develop innovative strategies, tools and, modifications for enhancing customer experience in collaboration with Product Teams.
- Track all existing problems, consolidate inputs from cross-functional teams and route to the correct team for resolution.
- Report key performance metrics to senior management.
- Qualification: Undergraduate degree from top-tier institutes of Delhi University.
- Work Experience: 0-2 years of relevant experience in business analysis.
- Analytical Skills: Applying your analytical genius to work with large amounts of data; having deep data mugging ability to prepare data for machine learning algorithms.
- Communication Skills: Having exceptional written and verbal communication skills to drive content development and interact with high-end audience.
- Business Acumen: Having business smartness coupled with strong understanding of business concepts.
- Computer Skills: Proficiency in word processing, spreadsheets (excel) and PowerPoint.
- Initiative: Ability to work with limited supervision within a team with high-level of individual initiative.
-
Business Analyst
5 days ago
Brick2Wall Gurugram, India*Job Title:* Business Analyst · *Location:* New Delhi, India · *Company:* · *About Us:* · is a value engineering firm that helps companies procure efficiently, by leveraging engineering, technology and analytics. · *Job Description:* · *Position Overview:* · We are seeking a dy ...
-
Business Analyst
4 days ago
Visit Health Gurugram, IndiaBusiness Analyst · About Us · Visit Health is changing the face of employee health and wellness in India. 1mn+ users across 200+ large Indian conglomerates to new age start ups trust Visit as their Health & Wellness Partner, catering to the missing & unexplored Wellness & Primary ...
-
Business Analyst
10 hours ago
Bijak Gurugram, IndiaBijak is looking for a rockstar Business Analyst who can help us on our journey to be the next unicorn. You will work alongside other business analysts and report directly to the project manager. · Your main tasks will include performing detailed requirements analysis, documenti ...
-
Business Analyst
10 hours ago
Airtel Digital Gurugram, IndiaKey Responsibilities · Work collaboratively with multiple stakeholders towards successful requirement delivery · Document business requirements as user stories and their corresponding acceptance criteria · Creation of the business workflows and configuration on the platform · Hel ...
-
Business Analyst
4 days ago
Cognizant Gurugram, IndiaBusiness Analyst (6-8 years' experience) for NatWest's Trade & Transaction Reporting project team, for the duration of 8 months starting mid-March. · Resource must be from Engineering background (BE, BTech etc) · Ideal candidate must have investment banking products knowledge (Ra ...
-
Business Analyst
6 days ago
Monocept Gurgaon/Gurugram, India permanentJob Description : Business Analyst cum Project Manager · A skilled Business Analyst and Project manager is responsible for the implementation and support of business information systems across multiple departments. They identify problems and opportunities within a company and ult ...
-
Business Analyst
1 day ago
NAB Gurugram, IndiaPurpose · •Serve as the primary liaison between the IT and business end-users · •Articulate product vision with a strong focus on value delivery · •Elaboration and Decomposition of themes to Epics, solution options, do ability and sequencing · •Work with the business to analyze ...
-
Business Analyst
4 days ago
Aspigile solution Gurugram, India Full timeBased out of Bangalore and ready to work on client side with rich experience working on Reports, Dashboards, KPI having very good experience in Business Analyst. · Candidate should know business process. · All the three points given below are mandatory if candidates are no having ...
-
Business Analyst
13 hours ago
McCormick & Company Gurugram, IndiaAs a global leader in flavour, McCormick & Company Inc. has built a portfolio of leading flavour brands that enhance people's enjoyment of food all around the world. Every day, no matter where or what you eat or drink, you can enjoy food flavoured by McCormick. Founded in 1889, M ...
-
Business Analyst
5 days ago
McCormick & Company Gurugram, IndiaAs a global leader in flavour, McCormick & Company Inc. has built a portfolio of leading flavour brands that enhance people's enjoyment of food all around the world. Every day, no matter where or what you eat or drink, you can enjoy food flavoured by McCormick. Founded in 1889, M ...
-
Business Analyst
1 day ago
NatWest Digital X Gurugram, India Full timeJoin us as a Business Analyst · This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function · You'll have great exposure to a wide network of stakeholders of varying seniority · It's a chance to develop your skills and advance your c ...
-
Business Analyst
11 hours ago
2070Health Gurugram, IndiaAbout Us · W Health has set up India's first Venture Studio called 2070 Health an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is ...
-
- Business Analyst
1 week ago
iimjobs Gurgaon/Gurugram, India Full timeBusiness Analyst · Key Responsibilities: · - Requirement Gathering: Collaborate with stakeholders to elicit, analyze, document, and validate business requirements for new projects or enhancements to existing systems. · - Data Analysis: Utilize analytical tools and techniques to ...
-
Business analyst
3 days ago
FIS Global Gurugram, India OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Computer Science Travel Percentage : · 1 - 5%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some ...
-
Business Analyst
1 week ago
FIS Global Gurugram, India OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Computer Science Travel Percentage : · 25 - 50%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on som ...
-
Business Analyst
4 days ago
MTAP Technologies Gurugram, IndiaRoles & Responsibilities: · Participate in requirements gathering meetings · Collaborate with clients to understand their business processes · Performing requirements analysis and create user stories · Serving as a liaison between Business users, and development team · Conduct re ...
-
Business Analyst
2 days ago
Genpact Gurugram, IndiaWith a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Co ...
-
Business Analyst
10 hours ago
Genpact Gurugram, IndiaWith a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Co ...
-
Business Analyst
1 day ago
FIS Global Gurugram, India OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Computer Science Travel Percentage : · 25 - 50%re you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some ...
-
Business Analyst
1 day ago
PureSoftware Ltd Gurugram, IndiaOverview: · PureSoftware is a global software products and digital services company that is driving transformation for the world's top organizations across the most regulated industry verticals, including banking and financial services, telecom, healthcare, gaming, and entertain ...
Business Analyst - Gurugram, India - VMock
Description
Responsibilities
Qualification & Skill Requirement: