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    Infrastructure Engineer - Bangalore, India - INSIGHT GLOBAL SOLUTIONS

    INSIGHT GLOBAL SOLUTIONS
    INSIGHT GLOBAL SOLUTIONS Bangalore, India

    1 day ago

    Default job background
    permanent Technology / Internet
    Description
    Accepting candidates with a 45 day notice period or less


    Day-to-Day :

    • Configure and maintain VPN tunnels that support customer data integrations.
    • Scope includes SitetoSite (S2S) VPN tunnel solutions.
    • Experience with Windows server administration.
    • Perform routine maintenance tasks such as updating VPN tunnels, O/S and COTS software troubleshooting, updating Operating Systems (Windows Server) and COTS applications, updating security settings, etc.
    • Understanding of IT fundamentals to complement software platforms to include Load balancing, DNS, TLS, Virtualization, SFTP, WAF, etc.
    • Participate in active monitoring of the server environment to ensure IT platforms meet standards for speed and reliability.
    • Provide analysis to support troubleshooting activities within assigned IT platforms.
    • Investigate and troubleshoot platformrelated incidents within established SLAs; assist with troubleshooting, fault isolation, and recovery of failed platform components or services.
    • Interface with internal IT groups and business units as needed to achieve incident or problem resolution, or to support project activities; interface with vendors as needed to escalate networkrelated issues and problems.
    • Participate in root cause analysis on incidents, helping to drive identification of preventative actions and delivering on the tasks within those actions.
    Reviewing and updating documentation such as diagrams and operational runbooks, ensuring they are current, complete, and correct.

    • Prepare, document, and execute platformrelated requests and changes within established SLAs.
    • Mentor junior team members to expand their technical skillset.
    • Must be available to be a part of a 24/7/365 rotational oncall schedule.

    Must-haves :

    • Solid knowledge of infrastructure environments (compute, network, storage, etc.) and how they work together.
    • Experience troubleshooting network problems related to SitetoSite VPN connectivity.
    • Experience with automated patch management.
    • Understanding of Single Sign-On (SSO) Azure B2B.
    • Experience using Azure Portal, PowerShell, and Azure CLI to manage resources.
    • Experience using monitoring/alerting tools.
    • Working knowledge of standard network troubleshooting practices and tools.
    • Experience assessing IT platform performance, capacity, and consumption preferred.
    • Good written and spoken communication skills.
    • AZ900/AZ104 certification preferred.
    • Cisco CCNA knowledge preferred.)
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