Project Coordinator - Delhi, India - Adecco Group
Description
Project Co-Ordinator -OutsourcingJOB INFORMATION
Mission
- As part of the Outsourcing team, you act as a single point of contact for the allocated region and associates. Building and maintaining healthy business relations with associates, ensuring customer satisfaction by achieving delivery & service quality norms.
Responsibilities
ü Prepare master of associates with all required fields.
ü Conduct interviews/coordination with field team for timely on boarding of associates
ü Follow up with OB team for timely generation of e-codes, ESIC numbers & Insurance cards etc.
ü Follow up with SSC team for issuing contract extension letters & payslips to be provided to the associates.
ü Addressing HR queries of associates & also include exit formalities and help them in getting relieving letters, Pf withdrawal/transfer processes etc.
ü Coordinate with supervisor for on ground execution of Project.
ü SPOC for IT reporting-Creating reporting id's for new joiners for online reporting
ü SPOC for collating and sharing reports-Sharing reports and dashboards with the client as per agreed SLA's/Adhoc requests.
ü Ensuring timely attendance input & adherence to payroll.
ü
ü Coordinating with associates for conducting induction for new joiners
ü Preparing data for monthly business reviews-client/internal
ü Contingency planning and attrition be managed effectively to avoid any impact to the business
ü Preparation of duty roster as per the exam schedule and ensure smooth and fair conduct of exams.
ü Regular visit to all exam centres within the area of responsibility and implement/adherence to processes to achieve the SLA.
Travel Requirement
Total (full availability)
Key Relationships
ü Internal Employees (Senior Program ManagerProgram Manager, Program Manager, Exam Centre Supervisors, Operations Team, Recruitment Team, Outsourcing team)
ü External Customers (Clients, Associates, Business Partners)
Success Indicators
- ü Productivity of the associates- ü Timely and error-free collation of attendances- ü Achieving delivery & service quality norms- ü Timely preparation of roster for the exams.
Other Information
- ü Ability to put across action plan to resolve complex project issue within a deadline- ü Ability to present complex data in a simpler form- ü Proactive to understand the requirements and deliver accordingly.- ü Flexible to work as per job requirements and stretch beyond working hours if required
Education
Education level
***
Area of study
Degree
Mandatory
Group 2:
Bachelors Degree or Ex-servicemen
Any
- YesGroup 2:
Management
- No
Type of Work Experience
Function / Specialization
Average Time Experience
Mandatory
Exam Lab Invigilators/Supervisors
- 2 to 3 Years Yes
Skills
Skills
Proficiency
Advance Excel
Intermediate
Macros / Visual Basics
Beginner
Qualitative & Quantitative Skills
Intermediate
Innovative
Expert
Interpersonal and Coordination
Expert
Ability to present complex data in a simpler form
Expert
Competencies
Competencies
Foundations
Developing
Mastering
Outstanding
Results DrivenCustomer Orientation
Problem Solving & Analysis
Embracing & adapting to change
Self-management & development
CommunicationTeamwork
Relationship Management
Strategic Planning & Judgement
Driving financial results and innovative
Leading Teams
Language Skills
Language
Level
- English
- Good
- Hindi
- Fluent
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