Associate Resource Coordinator, Forensics - Hyderabad, India - Epiq Systems, Inc.

Epiq Systems, Inc.
Epiq Systems, Inc.
Verified Company
Hyderabad, India

1 month ago

Deepika Kaur

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Deepika Kaur

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Description
It's fun to work at a company where people truly believe in what they are doing


Job Description:


Summary:


Join our team as an Associate Resource Coordinator, where you will have the opportunity to develop new skills and gain a deep understanding of your role.

In this entry-level position, you will work under close supervision, providing support for routine assignments. Although you may have limited independence in decision-making, this role is a perfect entry point to kick-start your career.


Responsibilities:

As an Associate Resource Coordinator in Epiq's Professional Services group, you'll assist with resource coordination, ensuring our teams are efficiently scheduled and equipped to deliver quality service


Your primary responsibilities include:

  • Tracking schedules and paid time off (PTO) for the forensics and collections group to determine resource availability.
  • Responding promptly to incoming resource requests from various teams.
  • Assessing resource suitability for specific tasks, escalating complex decisions as needed.
  • Assigning resources to requests, whether they are from Epiq's internal team or external partners.
  • Providing quotes for Sales and Client Services based on request.
  • Gathering data from Epiq's systems and generating reports on collection activities.
  • Synchronizing media/data from collections to Epiq systems as required.
  • Contributing to policy and process development as needed.
  • Participating in critical calls and exercises for issue resolution and service quality enhancement.

Qualifications:

  • This position offers a great opportunity to advance your career. Join us to make a meaningful impact in the world of professional services.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
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