Customer Care Representative - Twenty-four Parganas District, West Bengal, India - Kutchina Homemakers Pvt Ltd
2 weeks ago
Description
Kutchina is urgently seeking a dynamic and customer-oriented individual proficient in the Odia language to join our team as a Customer Care Representative.
As a representative, you will be responsible for providing exceptional customer service to our valued clients in the Odia language.
*Responsibilities: Handaling Inbound Calls.Responding to customer inquiries in a prompt and professional manner.
Resolving customer issues and ensuring a high level of customer satisfaction.
Collaborating with team members to achieve customer service targets.
*Requirements: Fluent in Odia.
Excellent communication skills in English (additional languages are a plus).
Prior experience in customer service or call center roles is preferred.
Strong problem-solving and interpersonal skills.
Ability to work in a fast-paced environment and handle stressful situations with composure.
*Qualifications: High school diploma or equivalent (Bachelor's degree preferred).
To apply, please Whatsapp your resume
Salary:
₹10, ₹13,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
Language:
- Hindi (required)
- Odia (required)
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